The e-commerce sector has witnessed a sharp rise in growth since the world recoiled into a lock-down. Online businesses are visibly eating into the sales of brick-and-mortar stores. The harsh truth is that the Corona-virus crisis has proved to be a boon for the online economy and worked as an unanticipated catalyst for its expansion.
If the crisis continues then Contact-free businesses have to be pro-active. Strategies that once seemed far-fetched have to be executed without wasting too much time on the drawing board. They have to start reflecting on the possibilities of drone deliveries, digital payments and hyper sanitized packaging. Teladoc Health, the largest US stand-alone telemedicine service reported a 50 percent increase in their service in the week ending March 20, which is a very telling stat for people associated with the online economy.
There is little doubt that the impact of the post-Covid-19 economy will be felt by all of us. But can we seize this moment of crisis and redefine the way we live? Can the digital world rise to the occasion with innovative methods to reconfigure the way humanity does its businesses?
That remains to be seen.